Client-centered online trading services
Saxo Bank has always put its clients at the centre of its business, and as a fully regulated European bank, it offers solidity and extra reliability to clients.
Saxo Bank works hard to secure investments and ensure its clients receive individualised service and support. This includes the potential to access dealers and staff through a live 'Dealer Chat' function.
Upon becoming a Saxo Bank account holder, new clients, depending on account type, are assigned a personal ‘Sales Trader’, who will be a first point of contact. These clients receive an e-mail with the contact details from their Sales Trader, who will then follow up with a phone call welcoming them to Saxo Bank. Professional Saxo Bank staff are always available to help with trading ideas and to offer an unparalleled level of service, 24-hours a day and in 40 languages.
Saxo Bank is international to its core, employing individuals from over 64 countries, including regional trading specialists. This diversity allows the Bank to better understand its geographically varied client base. In addition to personal service, clients are abreast of market developments with balanced and up-to-the-minute analysis. Each day, the Wake-up Call, which includes live trading analysis, recommendations and market updates, brings forth comprehensive analysis and news on current market action to aid investors in decision making regardless of what they trade.