Upgrade to Secure protocol

Test your SaxoTrader connection

If you want to test your SaxoTrader connection to be sure that you are using a secure connection you can use this easy step-by-step guide:

1. Launch your SaxoTrader
2. Log in to your SaxoTrader
3. If an upgrade is available, install the upgrade and restart
4. At the login screen – click on 'Change connection settings'
5. In the top section you find two drop-down menus (indicated by arrow pointing down). In the 'Protocol' drop-down menu, select 'Auto detect', and click 'OK'
6. Log in to your SaxoTrader
7. Click 'File' in top left corner => click 'Options' => click 'Connections'
8. Mouse-over 'Auto Detect' to see how you are connecting via 'Auto Detect' (shown in pop up);

a) If the 'Current connection type' is using port 443 or 1001 you have a secure connection.

b) If the 'Current connection type' is using port 80, you have HTTPS connection difficulties. Please check the trouble shoot box below;

Having HTTPS connection difficulties?

• If you are using Security/Firewall software on the PC we strongly recommend adding the Trading application to the firewall's allowed programs list.
• If you are using a non-private network (e.g. you are using the network at your workplace) make sure that the IT-department have opened access through port 443 and 1001.
• Make sure you have the latest version of the Java application installed on your pc. To get the latest version, please visit www.java.com.
• Delete temporary internet files in Internet Explorer (Tools> Internet Options> Delete> Temporary Internet Files), and in the Java Console (Get step by step help here: Java Support).

If you still are experiencing a HTTPS connection problem, please contact our Service Center on:

International Phone:  +45 39 77 40 01